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Removing Friction from HubSpot Sales Hub Deployment

By John B. Elmer

According to a 2018 report released by Gartner, CRM is the largest enterprise application software market in the world. Modern cloud CRM applications are now at the heart of every growing business because they are connected — to your website, social media, email, chat, phone and every conceivable digital customer touchpoint. This “always-on” customer data, combined with the sales automation tools in Sales Hub, are proven to unlock dramatic improvements in sales process efficiency and accelerate revenue growth.

Here’s where HubSpot Sales Hub comes in. It's designed for usability by people with non-technical backgrounds, while maintaining enough power as a force multiplier for your sales reps. The key to HubSpot Sales Hub is sales enablement. Sales enablement has the power to move an opportunity forward by delivering the right information to the right person in the correct format and timeframe.

Watch a brief video overview of our Ultimate Guide to HubSpot Sales Hub Deployment

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Did you know that HubSpot has been named 2019’s Top Rated Marketing Automation Software by TrustRadius? It's no surprise then how HubSpot Sales Hub surpasses all others when it comes to marketing and sales alignment.

If you’re using Sales Hub along with HubSpot’s Marketing Hub, you’re in for a smooth influx of lead intelligence for your sales reps, plus full-funnel revenue reporting on your contacts. Having all of this data in one place makes it cohesive and powerful. It’s easy to discover where there might be roadblocks, weaknesses and/or stagnation in your processes. The best part? Your sales team can focus on what matters the most — selling. With both platforms in play, your team can reduce the amount of time spent researching prospects and leads and focus on engaging with them and instead taking them to the finish line.

The tools available in HubSpot Sales Hub can decrease the time from lead to close, increasing your overall volume of sales and lowering your customer acquisition cost.

Learn the critical success factors, pro tips and tricks to a successful HubSpot CRM deployment from the revenue growth experts at Bayard Bradford.

Four Key Success Factors in CRM Deployment

According to Forrester, achieving CRM deployment success requires a balanced approach to four fundamental success factors:

Process

Nearly half (44%) agreed their CRM projects faced problems grounded in: poor or insufficient definition of business requirements; inadequate business process designs; and the need to customize solutions to fit unique organizational requirements.

People

More than two-fifths (42%) agreed that their problems were “people” issues such as slow user adoption; inadequate attention paid to change management and training; and difficulties in aligning the organizational culture with new ways of working.

Strategy

Two-fifths (40%) agreed they had the challenges related to CRM strategy: a lack of clearly defined objectives; poor solution deployment practices; and insufficient solution governance practices.

Technology

Only about one-third (35%) agreed that they had technology deficiencies such as: data problems; functional shortfalls in vendor solutions; lack of required skill sets needed to implement the solution; system performance shortfalls; and poor usability.

To ensure that you have a clear path to successful deployment, download our free ebook, The Ultimate Guide to HubSpot Sales Hub Deployment today.

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Tags: Sales Hub